tag:blogger.com,1999:blog-23925148.post8392580954603514229..comments2024-03-19T19:48:17.585-04:00Comments on New York Daily Photo: Who Your Friends AreBrian Dubéhttp://www.blogger.com/profile/12579167361224067819noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-23925148.post-75142755973977237212011-07-25T02:21:44.961-04:002011-07-25T02:21:44.961-04:00Hello,
I bought my camera online from B&H, ac...Hello,<br /><br />I bought my camera online from B&H, actually never saw the store itself in NY, hope to see :)<br /><br />By the way all the experience online was just 'great'. The staff is very helpful and kind when answering all your 'dumb' questions :)<br /><br />Also thanks for your lopvely posts, I love reading them :)<br /><br /><br />İlkeIlkenoreply@blogger.comtag:blogger.com,1999:blog-23925148.post-55247054376042488332010-12-06T01:57:24.538-05:002010-12-06T01:57:24.538-05:00My experience with JR was not that nice. They fool...My experience with JR was not that nice. They fooled my friend to get something that wouldn't work on her computer even though she specified the operating system on her computer. She is timid so she asked me to come along when she would return it. The "returns" guy didn't want at first to accept the return (claiming there was nothing wrong with the product, so there was no reason to return it), then he wanted to charge a restocking fee. Ridiculous stuff. After insisting finally they got me a supervisor who accepted the return and with full refund. As for BH... they have good selection of products but they don't have the best prices, and their return policies are not customer friendly... For example if you buy a camera, you cannot return it if you've taken already some small number of pictures with it already, which is ridiculous since you may have to take several pictures in "trying it out" to see if it's really what you want. Also they only give you 2 weeks while BestBuy for example gives you at least 1 month and they are flexible. In short: BH and JR are not the most customer friendly stores. And I don't mean in the easy way which is whether their stuff knows the product info (aren't they supposed to?) or if they smile and are attentive, which is also part of their job description.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23925148.post-45793981206319690172010-11-16T22:00:04.195-05:002010-11-16T22:00:04.195-05:00David - I couldn't agree more. They're a m...David - I couldn't agree more. They're a model for how retailers should operate.Brian Dubéhttps://www.blogger.com/profile/12579167361224067819noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-62564890514745428602010-11-16T16:19:58.171-05:002010-11-16T16:19:58.171-05:00One of the reasons I can truly say I(heart)NY is b...One of the reasons I can truly say I(heart)NY is because of B&H Photo. It is extremely rare to find a store where you can try out just about any item in their catalog. But even more rare than that is having staff on hand that are capable of answering any question I have ever been able to throw their way.<br /><br />I have but one complaint about B&H. To be fair, it's the same beef I have with the whole city. Why does it have to be so far away from the west coast?David Makaroffhttps://www.blogger.com/profile/04972619823992864250noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-66308329985497394032010-11-10T09:18:31.777-05:002010-11-10T09:18:31.777-05:00beautiful picsbeautiful picsI LOVE NEW YORKhttps://www.blogger.com/profile/08336244041552796569noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-40290943649731075852010-11-09T19:04:01.014-05:002010-11-09T19:04:01.014-05:00Leslie. No question. I am a regular shopper there ...Leslie. No question. I am a regular shopper there and things are very good now.Brian Dubéhttps://www.blogger.com/profile/12579167361224067819noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-10739790507758855362010-11-09T18:42:58.704-05:002010-11-09T18:42:58.704-05:00In all fairness, I've been to the J & R re...In all fairness, I've been to the J & R returns department within the last year (now nicely remodeled and with a bathroom close by) and all I got was speedy and polite service. No problems anymore! Give them a try if you are downtown!Lesliehttps://www.blogger.com/profile/00769298443717603329noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-67068466512338057522010-11-09T16:06:48.988-05:002010-11-09T16:06:48.988-05:00Wonderful writeup! I've never had to return an...Wonderful writeup! I've never had to return anything at B&H, but I've purchased and always been satisfied!MaggieGemhttps://www.blogger.com/profile/10956579207914268895noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-4984116196930349072010-11-09T15:10:53.164-05:002010-11-09T15:10:53.164-05:00I buy from B&H online and so far have had no r...I buy from B&H online and so far have had no reason to deal with their returns function. I agree that it is a quality operation in all other ways that have affected me.Jackhttps://www.blogger.com/profile/03323811980627840654noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-18467791271103539552010-11-09T15:02:12.464-05:002010-11-09T15:02:12.464-05:00Brian,
Thank you for your kind mention of B&H...Brian,<br /><br />Thank you for your kind mention of B&H Photo. On behalf of all of us at B&H Photo, please accept our warm thanks and deep gratitude for your patronage. We strive daily and look forward to earning your trust and continued business for many years to come. I invite you and your fellow readers to check out our new, informative and entertaining blog at www.bhinsights.com<br /><br />Hershel K. Waldner<br />Supervisor, <br />Online Marketing Department<br />B&H Photo-Video-Audio<br />212-239-7500 ext. 2893Hershel K. Waldnerhttp://www.bhphotovideo.comnoreply@blogger.comtag:blogger.com,1999:blog-23925148.post-71918308033053208712010-11-09T14:28:28.325-05:002010-11-09T14:28:28.325-05:00Heh, I was there last week and that same seated g...Heh, I was there last week and that same seated gentlemen helped me with my return. B & H really is a great store.Michael Valčićhttps://www.blogger.com/profile/04695614517487419085noreply@blogger.comtag:blogger.com,1999:blog-23925148.post-12390454263316357682010-11-09T13:51:56.062-05:002010-11-09T13:51:56.062-05:00Was there yesterday! Didn't find exactly what...Was there yesterday! Didn't find exactly what I wanted, but it's such an unusual store, I'm a little intimidated.Mary P.http://clove99spice@yahoo.comnoreply@blogger.com